Privacy policy: https://www.livechat.com/legal/privacy-policy/
| Cookie | Category | Purpose |
|---|---|---|
__lc2_cid | Functional | Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. |
__lc2_cst | Functional | Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. |
__lc_cid | Functional | Necessary for the functionality of the website's chat-box function. |
__lc_cst | Functional | Necessary for the functionality of the website's chat-box function. |
__livechat | Functional | Used to hide the user's personal customisation of LiveChat. |
visitor_* | Analytics | Identifies users and assigns a unique visitor ID for analytics purposes, tracking usage behavior and optimizing experience. |
Running Livechat on your site? A free Conzent scan shows which of these cookies are set before consent, and the banner blocks them until the visitor agrees.
Last updated 2026-09-27.