Terms of Service

Terms governing use of the Conzent platform and services.

Terms of Service

Last updated: March 1, 2026

These terms govern your use of the Conzent platform and services provided by Conzent ApS ("Conzent", "we", "us").

1. Acceptance

By creating an account or using our services, you agree to these terms. If you do not agree, do not use the service.

2. Service Description

Conzent provides a consent management platform (CMP) that helps website owners collect, manage, and document user consent for cookies and tracking technologies. We offer:

  • A managed cloud service at getconzent.com
  • An open-source self-hosted edition (OCI) under the Apache License 2.0

3. Account Responsibilities

  • You must provide accurate registration information
  • You are responsible for maintaining the security of your account credentials
  • You must not use the service for any unlawful purpose
  • You are responsible for ensuring your use of the platform complies with applicable privacy laws in your jurisdiction

4. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance. Enterprise customers with SLA agreements are subject to separate uptime guarantees.

5. Data Processing

When you use Conzent to manage consent on your websites, you are the data controller and Conzent acts as a data processor. A separate Data Processing Agreement (DPA) governs this relationship and is available upon request.

6. Payment Terms

  • Free tier: no payment required
  • Paid plans: billed monthly or annually in advance
  • Prices are in EUR and exclude VAT where applicable
  • You may cancel at any time; service continues until the end of the billing period

7. Intellectual Property

  • The Conzent cloud platform and branding are owned by Conzent ApS
  • The OCI self-hosted edition is open source under the Apache License 2.0. The premium cloud modules and the Conzent brand remain proprietary
  • Content you create using our platform remains yours

8. Limitation of Liability

To the maximum extent permitted by law, Conzent shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Governing Law

These terms are governed by the laws of Denmark. Disputes shall be resolved in the courts of Copenhagen.

10. Changes

We may update these terms with 30 days' notice. Continued use after the notice period constitutes acceptance.

Contact

For questions about these terms, contact legal@getconzent.com.