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| Cookie | Category | Purpose |
|---|---|---|
activeView | Functional | In Salesforce Classic, used to remember the last user selection for Articles or Translations tab in Article Management. |
alohaEpt | Functional | Used to log page load EPT (Experience Page Time) for Visualforce (Classic UI) pages. |
apex__EmailAddress | Marketing | Caches contact IDs associated with email addresses. |
auraBrokenDefGraph | Analytics | Used to track when a Lightning page has malformed HTML. |
autocomplete | Functional | Determines if the login page remembers the user’s username. |
BAYEAX_BROWSER | Functional | Identify a unique browser subscribed to CometD streaming channels. |
BrowserId | Functional | Used to log browser sessions/visits for internal-only product analytics. |
BrowserId_sec | Functional | Used to log secure browser sessions/visits for internal-only product analytics. |
calViewState | Analytics | Sets the inline calendar date state in Salesforce Classic (current week selected). |
caPanelState | Functional | Saves the open, closed, and height percent states of the calendar panel. |
clientSrc | Functional | Used to validate the IP from where a user logs in. |
CookieConsentPolicy | Functional | Used to apply end-user cookie consent preferences set by our client-side utility. |
cookieSettingVerified | Functional | Used to create a popup message telling users that cookies are required. |
cordovaVersion | Functional | Used for internal diagnostics with mobile applications. |
cqcid | Functional | Used to track a guest shopper’s browsing activity. |
csssid | Functional | Used to establish a request context in the correct tenant org. |
csssid_Client | Functional | Enables user switching. |
devOverrideCsrfToken | Strictly necessary | CSRF Token. |
disco | Functional | Tracks the last user login and active session for bypassing login. For example, OAuth immediate flow. |
expid_ | Marketing | Used to render pages based on specified brand. |
FedAuth | Functional | For the SharePoint connector, used to authenticate to the top-level site in SharePoint. |
force-proxy-stream | Functional | Used to ensure client requests hit the same proxy hosts and are more likely to retrieve content from cache. |
force-stream | Functional | Used to properly route server requests within Salesforce infrastructure for sticky sessions. |
gTalkCollapsed | Functional | Controls whether the sidebar in Salesforce Classic is open for a user. |
guest_uuid_essential_ | Functional | Provides a unique ID for guest users in Salesforce Sites. Expires 1 year after the user’s last visit to the site. |
hideDevelopmentTools | Functional | Used to determine whether to show the developer tools. |
hideFilesWarningModal | Functional | Stores the user acknowledgment that a public link to a Salesforce file is on email send. The warning window isn’t continually shown after the user acknowledges this action. |
hideIdentityDialog | Functional | Hides the dialog box that informs that the current user is logged out when switching to another user. |
Host-ERIC_PROD- | Strictly necessary | Enterprise Request Infrastructure Cookie (ERIC) carries the cross-site request forgery (CSRF) security token between the server and the client. The cookie name indicates the server mode (PROD or PRODDEBUG) and a random number. A different token is generated for each Lightning app. |
__Host-ERIC_PROD- | Functional | Enterprise Request Infrastructure Cookie (ERIC) carries the cross-site request forgery (CSRF) security token between the server and the client. The cookie name indicates the server mode (PROD or PRODDEBUG) and a random number. A different token is generated for each Lightning app. |
idccsrf | Strictly necessary | Used for SSO authentication as CSRF protection. |
ideaToggle | Functional | Show the Ideas list view or the Feed list view. |
igodigitalst_ | Marketing | This cookie is used to capture customer behavior to improve the quality of the experience of our online customers, including enhanced browsing experiences. It expires after one hour or upon the withdrawal of your consent. |
igodigitalstdomain | Marketing | This cookie is used to capture customer behavior to improve the quality of the experience of our online customers, including enhanced browsing experiences. It expires after one hour or upon the withdrawal of your consent. |
igodigitaltc2 | Marketing | This cookie is used to capture customer behavior to improve the quality of the experience of our online customers, including enhanced browsing experiences. It expires after 10 years or upon the withdrawal of your consent. |
inst | Functional | Used to redirect requests to an instance when bookmarks and hardcoded URLs send requests to a different instance. This type of redirect can happen after an org migration, a split, or after any URL update. |
iotcontextsplashdisable | Functional | For the IoT product, stores user preference of whether to show Context Splash popup. |
_KMPage | Functional | In Salesforce Classic, used to read the last user selection for Find in View, Article Language, {DataCategory}, and Validation Status in Article Management. |
_KnowledgePageDispatcher | Functional | In Salesforce Classic, used to remember the user selection to determine whether to show Articles or My Drafts view in Knowledge. |
_KnowledgePageFilter | Functional | In Salesforce Classic, used to remember the last user selection for the data category filter in Knowledge. |
_KnowledgePageFilterArticleArticleType | Functional | In Salesforce Classic, used to remember the last user selection for the article type filter for Articles view in Knowledge. |
_KnowledgePageFilterArticlePublishStatus | Functional | In Salesforce Classic, used to remember the last user selection for the publish status filter for Articles view in Knowledge. |
_KnowledgePageFilterArticleValidationStatus | Functional | In Salesforce Classic, used to remember the last user selection for the validation status filter for Articles view in Knowledge. |
_KnowledgePageFilterLanguage | Functional | In Salesforce Classic, used to remember the last user selection for the language filter in Knowledge. |
_KnowledgePageFilterMyDraftArticleType | Functional | In Salesforce Classic, used to remember the last user selection for the article type filter for My Drafts view in Knowledge. |
_KnowledgePageFilterMyDraftPublishStatus | Functional | In Salesforce Classic, used to remember the last user selection for the publish status filter for My Drafts view in Knowledge. |
_KnowledgePageFilterMyDraftValidationStatus | Functional | In Salesforce Classic, used to remember the last user selection for the validation status filter for My Drafts view in Knowledge. |
_KnowledgePageSortFieldArticle | Functional | In Salesforce Classic, used to remember the last user selection for Sort by for the Articles view in Knowledge. |
_KnowledgePageSortFieldMyDraft | Functional | In Salesforce Classic, used to remember the last user selection for Sort by for the My Drafts view in Knowledge. |
_kuid_ | Marketing | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
lastlist | Functional | Used to store the cookie name for the last list URL. |
liveagent_invite_rejected_ | Functional | Instructs Live Agent not to reissue an invitation on the same domain. Deletion of this cookie degrades the customer’s experience because they can get repeated invitations. |
liveagent_sid | Functional | Identifies a Live Agent session. Stores a unique pseudonymous ID for a specific browser session over chat service. |
lloopch_loid | Functional | Determines whether to send the user to a specific portal login or an app login. |
login | Functional | If the user’s session has expired, used to fetch the username and populate it on the main login page when using the process builder app. |
oid | Functional | Used to redirect a user to the correct Salesforce org and assist the user for the next login. |
oinfo | Marketing | Used to track the State, Edition and orgID of a customer's org. |
pc-unit | Functional | Sets a preference for displaying platform cache units to either MB or KB. |
pctrk | Analytics | Used to count page views by unauthenticated users against license usage. |
pi_opt_in | Analytics | If tracking opt-in preferences is enabled, the cookie is set with a true or false value when the visitor opts in or out of tracking |
PreferredLanguage | Functional | Stores the user language preference for language detection and localized user experience. |
promptTestMod | Functional | Stores whether test mode is in effect. This cookie is read-only. |
QCQQ | Functional | Used to detect the official login page for Forced Login POST detection. |
redirectionWarning | Functional | Enables the customer to store URLs that are exempt from setting a redirect warning interstitial page on an allowlist. |
renderCtx | Functional | Used to deliver requested pages and content based on a user's navigation. |
RRetURL | Functional | Used for 'log in as' to return to original page. |
RRetURL2 | Functional | Used for portal 'log in as' to return to original page. |
rsid | Functional | Used for an admin user to 'log in as' one of their org user. |
rsid2 | Functional | Used for an admin user to 'log in as' one of their org portal user. |
schgtclose | Functional | Deprecated feature, not used. |
SetupDomainProbePassed | Functional | Indicates whether the web client successfully accessed the new *.salesforce-setup.com domain. If the cookie value is true, then Setup pages are served from *.salesforce-setup.com. If false, Setup pages are served from *.force.com. In this case, users are sometimes required to view Setup pages in Salesforce Classic instead of in Lightning Experience. |
sf_id | Marketing | The `__sfid_${domainHash}_` cookie, which stores an anonymousId, is used by Salesforce Interactions SDK for consistent user tracking across sessions. |
sfdc-stream | Functional | Used to properly route server requests within Salesforce infrastructure for sticky sessions. |
sfdc_lv2 | Functional | Stores identity confirmation details for users. If the cookie isn’t set or it expires, users must repeat the identity confirmation process the next time that they log in. Identity confirmation requires a verification method such as SMS, an authenticator app, or a security key. |
showNewBuilderWarningMessage | Functional | Used to show or hide a warning message for the new dashboard builder. |
_sid | Functional | Identifies a Live Agent session. Stores a unique pseudonymous ID for a specific browser session over chat service. |
sid_Client | Functional | Used to validate orgid and userid on the client side. |
_spring_KmMlAnyoneDraftArticlesList | Functional | In Salesforce Classic, used to configure layout properties for the Draft Articles view in Article Management. |
_spring_KmMlArchivedArticlesList | Functional | In Salesforce Classic, used to configure layout properties for Archived Articles in Article Management. |
_spring_KmMlMyDraftArticlesList | Functional | In Salesforce Classic, used to configure layout properties for Draft Articles assigned to Me in Article Management. |
_spring_KmMlMyDraftTranslationsList | Functional | In Salesforce Classic, used to configure layout properties for Draft Translations in Article Management. |
_spring_KmMlPublishedArticlesList | Functional | In Salesforce Classic, used to configure layout properties for Published Articles in Article Management. |
_spring_KmMlPublishedTranslationsList | Functional | In Salesforce Classic, used to configure layout properties for Published Translations in Article Management. |
ssostartpage | Functional | Identifies the Identity Provider (IdP) location for single sign-on (SSO). Certain service provider initiated SSO requests can fail without this cookie. |
SUCSP | Functional | Used when the user identity that an administrator is assuming, via Log In as Another User, is a Customer Success Portal (CSP) user. |
SUPRM | Functional | Used when the user identity that an administrator is assuming, via Log In as Another User, is a Partner Relationship Management (PRM) portal user. |
t | Functional | Used to avoid duplicate access checks. |
useStandbyUrl | Functional | Controls how quickly to set the standby URL when loading the softphone. |
visitor_id | Marketing | The visitor cookie includes a unique visitor ID and the unique identifier for your account. |
webact | Functional | Used to collect metrics per page view for personalization. |
WelcomePanel | Functional | Stores Salesforce preferences. |
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Last updated 2026-09-27.