What the help_center_data cookie does
This cookie stores the text string of an end-user’s search term in the Help Center Functionality. It stores this so that it can check whether a ticket was created after that term was searched. A user identifier is not stored so it is not possible to specify which user completed the search at the time of reporting.
Who sets it
Consent category: functional
Functional cookies remember a choice the visitor made, such as a language, a region or a layout preference. They are not essential, so visitors in the EU must be able to decline them, and a site should not set them before consent.
| Name | help_center_data |
|---|---|
| Category | Functional |
| Lifetime | 48 hours |
| Set by | Zendesk |
Other cookies from the same vendor
_answer_bot_service_sessionconnect.sid_help_center_sessionSUIDZD-buidZD-launcherLabelRemovedZD-settingsZD-store
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A free scan lists every cookie your site sets, classifies each one the way this page does, and shows which are set before the visitor has consented. Scan your site with Conzent, or look up another cookie.
From the Conzent cookie database, last updated 2026-09-27. Descriptions come from vendor documentation, cookie policies and our own scans; write to support@getconzent.com to correct one.